SpectraCommand Support

Questions, ideas, or trouble? Email info@bdsalesinc.ca and we will get back to you.

Is SpectraCommand a ghost detector?

No. SpectraCommand is for entertainment only and does not detect or verify paranormal activity. It helps you run structured protocols, log evidence, and score how well-documented an event is. The Evidence Integrity Engine never shows a "ghost likelihood"; it only ever describes documentation quality, on purpose.

What does the AI voice co-pilot actually do?

It is a calm field director, not a spirit. It helps you run protocols, mark timestamps, and log events hands-free, using neutral language like "candidate anomaly" and "needs review." It never claims a ghost is present, never impersonates an entity, and never answers EVP questions as if it were one. It is a Pro feature, off by default, and every core feature of the app works fully without it.

Is my microphone always on?

No. The microphone is only active while you have an AI co-pilot session running, which you start and stop explicitly from the Field tab. See the Privacy Policy for exactly what is and is not sent while a session is active.

What is free, and what is Pro?

Free forever: creating investigations, running any of the 9 field protocols, manual timeline logging, the offline mock voice co-pilot (no AI, no network), up to 5 sibling-app imports per investigation, the basic integrity score, and a basic text report. SpectraCommand Pro is a single one-time purchase (no subscription) that unlocks the live AI voice co-pilot, unlimited imports, the full PDF report builder and report templates, the advanced Debunking Matrix, the cross-app correlation view, team roles, the export bundle, and red-light command mode.

How do I import a SpectraBox, SpectraEMF, or SpectraWave session?

Open the Evidence tab, switch to Import Center, choose the source app, and pick the exported CSV or text file from that app. The imported events land on your timeline with a clear source label so you always know where they came from.

The AI co-pilot won't start

Check three things: you need SpectraCommand Pro, you need to turn the co-pilot on in AI Setup and Privacy, and you need remaining minutes in this month's AI usage allowance (shown on that same screen). Every other feature, including logging, protocols, and reports, works with the co-pilot permanently off.

I bought Pro on another device

Open the app, go to Settings, and tap "Restore purchases".